I ordered a garage door remote from Marwest Access Controls (doing business as AAAremotes.com). It arrived in good shape, but — contrary to the Web site claim — it doesn’t work with my opener. I emailed them, asked for either a refund or a remote that *does* work, and they refused to help, saying my only remedy was a like-for-like exchange of the unit. That won’t help. I had paid with PayPal, so I decided to dispute the charge. After filling out PayPal’s online dispute form, I got this:
Oh. Thank you very much. I guess. “Not eligible for PayPal dispute resolution”???
Maybe there are reasons to stick with credit cards…
