Archives for February 2009

Thoughts on Reliability

I grew up in the Bell System, where reliability was second only to safety as an overriding concern. If a phone company employee caused a 15-second service outage, they'd certainly get counseled by their manager, and perhaps referred to additional training. If he caused a 15-minute outage, he'd get reviewed in front of his manager's manager. Not … [Read more...]

Edward Tufte course coming to Atlanta

I've recommended Edward Tufte's books many times... you can see some of my previous comments here and here. He's going to be in Atlanta next month. If your job consists of presenting complex information on paper or on screen, you should go: <>. … [Read more...]