R.I.P. Vernon Jordan. His mother catered my mother’s parties in #Atlanta. He wound up working in the White House. An amazing career for an amazing man. https://t.co/G1uydG95tl
Wow. If you live near a Whole Foods, @amazon has made the product return process as friction-free as possible. No box, no packing slip, no shipping charges. Show QR code to a clerk, hand them your item, and walk away.
(I assume the human in that loop will be eliminated soon…)